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How We Handle Your Account Information

We collect and protect the information you share when you open an account, deposit through bKash, Nagad or Rocket, and play in our lobby. This policy explains what we gather, how we use it, and your rights over your own data.

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abc77 How We Handle Your Account Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt wallet details and account credentials, limit internal access to authorised staff only, monitor login activity for unusual patterns, and follow secure coding practices across our platform. You control your account; we process data only to run the services you use and meet obligations under applicable law.

Secure Storage

Account passwords are hashed, payment details for bKash, Nagad and Rocket deposits are encrypted at rest and in transit, and session tokens expire after logout. We store personal data on servers with access logging and regular security audits.

Cookies & Tracking

We use cookies to keep you logged in, remember language and currency choices, analyse which games are most popular, and deliver relevant promotions. You can clear cookies in your browser settings; essential session cookies are required for account access.

Retention Period

We keep account and transaction records for as long as your account is active, plus the minimum period required by anti-fraud rules and local regulations.

Your Rights

Request a copy of your data, ask us to correct mistakes, withdraw consent for marketing messages, or close your account permanently. Contact support through live chat or email; we confirm and action privacy requests within a few business days.

CONTACT PATHS

How to Reach Us About Privacy

If you have questions about this policy, want to request your data, correct account details, or delete your information, reach us through live chat, email, or the contact form inside your account dashboard. Our support team handles privacy requests directly and will confirm receipt within one business day.

Live Chat Open the chat widget in the bottom corner of any page and select privacy or account data as your topic. Our team replies immediately during support hours and handles data requests in the same thread.
Email Support Send your privacy question or data request to the support email shown in your account footer. Include your registered mobile number so we can verify your identity and respond securely to the right account holder.
Account Dashboard Log into your account, go to settings, and use the contact form under privacy or data requests. This method automatically attaches your account details so we can process your request faster without extra verification steps.

Privacy Policy Questions

We collect your mobile number, date of birth, chosen currency, and device details when you open an account. For deposits through bKash, Nagad or Rocket, we record the transaction ID and amount to match the payment to your wallet.

We share transaction details with payment processors handling bKash, Nagad and Rocket deposits, and game session data with the providers streaming live tables or delivering slot rounds. We do not sell your information to advertisers or unrelated companies.

Contact support via live chat or email and ask for a data export. We verify your identity using your registered mobile number, then send a file containing your account details, transaction history, and gameplay records within a few business days.

Yes. Contact support and request account closure. We delete your personal information after the mandatory retention period required by anti-fraud measures and applicable regulations, then confirm deletion by email to your registered address.

We encrypt payment information at rest and in transit, never store your wallet PIN or OTP, and process deposits through secure API connections. Your wallet credentials stay with bKash, Nagad or Rocket; we only receive confirmation that the transaction succeeded.

We use session cookies to keep you logged in, preference cookies to remember language and currency, and analytics cookies to see which games are popular. You can disable non-essential cookies in your browser; session cookies are required for account access to work properly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.